Frequently Asked Questions


• Ingredients are sent out from our fulfillment partner here in the UK.


• Orders placed before 11am are processed for delivery the following day. Whilst the order will have been dispatched for next day delivery, Chocolate Ingredients by Vantage House cannot guarantee delivery next day, since delivery will be made by an external courier.


• Ingredients orders £200 in value enjoy free delivery to the UK mainland* Orders under £200 are charged at a fixed rate of £10 *


• Please provide a mobile telephone number and you will receive a text message advising you of your delivery slot.


• We offer 2% Discount for Online orders, 5% Discount for Ingredients orders over £500 and 9.75% Discount for Ingredients orders over £1,000


• Bulk Sugar and Syrup may incur pallet charges and cannot be ordered online.


• If you have any queries, please call us on 01273 777 002 or emails


*please call for prices to Highlands & Islands

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